Privacy Policy
We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use and safeguard your data.
Information We Collect
Summary: We collect information you give us directly, and some data automatically when you browse our website. We never collect more than we need.
Personal Information You Provide
We may collect personal information that you voluntarily provide when you interact with our services:
- Name, email address, phone number and company details when you fill out contact or enquiry forms
- Project requirements and budget information when requesting a quote
- Course enrolment details when applying for training programmes
- Email address when subscribing to our newsletter
Automatically Collected Information
When you visit our website, we automatically collect certain technical information including:
- IP address, browser type and version, operating system
- Pages visited, time spent on pages, referring URLs
- Date and time of visits, clickstream data
- Device type (desktop, mobile, tablet)
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide the services you request
- To send marketing communications where you have given consent
- To improve our website functionality, content and user experience
- To analyse traffic patterns and optimise our services
- To prevent fraudulent activity and ensure website security
- To comply with applicable legal obligations
- To send important service notifications and updates
We will never sell your personal data to third parties or use it for purposes not described in this policy without your explicit consent.
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.
You can control cookie settings through your browser. Note that disabling cookies may affect some website functionality. For complete details on the cookies we use and how to manage them, please read our Cookie Policy.
Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only with trusted service partners who help us operate our website and business:
- Web hosting and cloud infrastructure providers
- Analytics platforms (e.g., Google Analytics) under data processing agreements
- Email delivery services for transactional and marketing emails
- Payment processors when applicable to service transactions
All third-party service providers are contractually required to keep your data confidential and to use it only for the specific purposes we authorise.
Data Security
We implement industry-standard technical and organisational security measures to protect your personal data:
- SSL/TLS encryption for all data transmitted to and from our servers
- Secure, hashed storage of passwords (bcrypt algorithm)
- Regular security audits and vulnerability assessments
- Restricted access to personal data on a need-to-know basis
- Secure server infrastructure with firewall protection
While we take every reasonable precaution, no internet transmission is 100% secure. If you believe your data has been compromised, please contact us immediately.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable laws and regulations. Specifically:
- Contact form submissions: Retained for up to 3 years for follow-up and service delivery
- Newsletter subscribers: Until you unsubscribe
- Website analytics data: Up to 26 months (standard Google Analytics retention)
- Project-related communications: For the duration of the project plus 5 years
Your Rights
You have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data where no legal obligation to retain exists.
Right to Object
Object to processing of your data for marketing or legitimate interest purposes.
Data Portability
Receive your data in a structured, machine-readable format.
Withdraw Consent
Withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact our Data Protection team:
Privacy Enquiries
Appsgain Technologies — We take your privacy seriously and will respond to all requests within 30 days.
Electronic City, Phase 1, Bangalore, Karnataka 560100, India